• October 28, 2012 Posted on Uncategorized, Comments Off on Storm Data Safety

    Storm Data Safety

    Storm Preparations    With a major storm heading our way, we just wanted to make sure our readers are well prepared. Read below to review a quick crash course in protecting your computers during inclement weather! What should you do with your computer before the storm?   From a physical stand point, make sure the computer is not on the floor to prevent any potential floods from physically destroying your computer. If possible, unplug the computer to prevent any power surge complications. If it is ...

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  • October 23, 2012 Posted on Uncategorized, Comments Off on Tablet vs. Laptop

    Tablet vs. Laptop

    Laptop vs. Tablet In the market for a new laptop or tablet? How will you decide what to get? Both options are very good choices, the question is merely what works best for you. Below are some questions we ask clients to help them determine the correct option for them. #1 What do you currently have and will this new device be replacing or adding to your devices? #2 What do you use the device for and what do you plan ...

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  • October 16, 2012 Posted on Uncategorized, Comments Off on Remote Support

    Remote Support

    Remote Support Awhile back, we asked for topics to discuss in the weekly newsletter. We combined "how to lower my IT expenses" with some "common issues" into the below featured article. Enjoy! What are the advantages to using remote support? remote support There are many situations which do not require sending a technician to your home or office or bringing your computer in. Over the past week, we resolved some issues - listed below - using remote support. This saved time, ...

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  • October 10, 2012 Posted on Uncategorized, Comments Off on Wireless Keyboard and/or Mouse

    Wireless Keyboard and/or Mouse

    DO YOU USE A WIRELESS KEYBOARD & MOUSE? Read below to find out how a wireless keyboard and mouse work, and how they can make your computer experience more pleasurable! As always, if you have any questions give us a call at 718-676-6910 As in previous quarters, we would like to update you of some highlights over the past three months: Moved (half a block) to our new, bigger office (it even has a nice view!) Added a new member to ...

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  • September 25, 2012 Posted on Uncategorized, Comments Off on Windows Updates

    Windows Updates

    Windows Updates: What are Windows Updates? Microsoft Windows is the name of an operating system developed by Microsoft. As most of our readers are well aware, there are constant issues with Windows. Therefore, Microsoft sends out updates, so the newest issue can be resolved. How do the updates get to my PC? update settings Microsoft allows the individual user to decide how they receive the updates. There are four options: 1. Install updates automatically 2. Download updates but let me choose whether to install them 3. Check for updates but let me choose whether to download and install them 4. ...

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  • September 19, 2012 Posted on Uncategorized, Comments Off on Ten Questions:

    Ten Questions:

    Ten Questions: "My computer is not turning on" Power There can be different reasons for your PC not turning on. The first step is to make sure everything is plugged in properly. We have found unplugging all the plugs and plugging it in is the best way to confirm everything is properly connected. "My sound stopped working" There are multiple reasons why your sound is not working. Many times, it is because of a loose connection. However, the cause of the problem ...

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  • September 11, 2012 Posted on Uncategorized, Comments Off on Go Daddy!

    Go Daddy!

    WHAT IS GO DADDY? Yesterday, Go Daddy was attacked, and causing many websites to be down for several hours. We were getting calls all day, with clients thinking there was an issue with their Internet. Therefore we replaced today's article with this one instead. What is Go Daddy? go daddy GO DADDY is a company which provides a complete suite of products for companies to conduct business online. This includes: - Domains - Hosting - Web design - ...

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  • September 4, 2012 Posted on Uncategorized, Comments Off on Smartphone Filters

    Smartphone Filters

    Cell Phone Filtering Options What can you do for your smart phone? Android ANDROID cell phone users have several different options. 1. Norton Online Family 2. K9 3. Cloud ACL 4. Net Nanny Norton Online Family allows the user to use the standard Android browser, allows the administrator of the filter make changes from any Internet connection, and has the ability to instantly notify via email when an attempt was made for a blocked site. K9 filter only works ...

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  • August 28, 2012 Posted on Uncategorized, Comments Off on Multiple Screens

    Multiple Screens

    Multiple Monitors What can you do with two screens? TWO SCREENS can be used in a couple of different ways. (a) two identical screens (b) one big screen Two identical screens are great if while you are using the computer, you want someone who is sitting or standing opposite you to be able to view the screen comfortably at the same time. One big screen, also known as an extended desktop, is when you are using two monitors as ...

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  • August 14, 2012 Posted on Uncategorized, Comments Off on What slows a PC down?

    What slows a PC down?

    One of the topics people asked us to write about is "Why did my computer suddenly slow down?" There are numerous reasons why a computer may be going slow. It can be hardware or software related, and sometimes it's both! Read below to understand what may be causing the slow down, and some quick tips to resolve the situation! As always, if unsure, feel free to call us at 718-676-6910 or reply to this email and let us know your particular situation! PROGRAMS slow Programs ...

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